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Key Concepts in Operations Management: A Comprehensive Guide to Operational Excellence

Jese Leos
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In today's competitive global market, organizations are constantly seeking ways to improve their operations and gain a competitive edge. Operations management plays a critical role in achieving these goals by optimizing processes, enhancing efficiency, and delivering value to customers. 'Key Concepts in Operations Management' is a comprehensive guide that provides a deep understanding of the principles, techniques, and strategies that drive operational excellence.

Chapter 1: Understanding Operations Management

  • Definition and scope of operations management
  • Role of operations in the organization
  • Key challenges and opportunities in operations management

A Complex Flowchart Representing Various Aspects Of Operations Management Such As Supply Chain, Production Planning, Quality Control, And Customer Service Key Concepts In Operations Management

Key Concepts in Operations Management
Key Concepts in Operations Management

4.7 out of 5

Language : English
File size : 2047 KB
Text-to-Speech : Enabled
Screen Reader : Supported
Enhanced typesetting : Enabled
Print length : 290 pages

Chapter 2: Process Optimization

  • Process mapping and analysis
  • Lean manufacturing and Six Sigma
  • Total Quality Management (TQM)

A Team Of Professionals Analyzing A Process Map On A Whiteboard, Looking For Areas Of Improvement Key Concepts In Operations Management

Chapter 3: Supply Chain Management

  • Supply chain design and planning
  • Inventory management
  • Transportation and logistics

A Global Supply Chain Network, With Arrows Representing The Flow Of Goods And Services From Suppliers To Customers Key Concepts In Operations Management

Chapter 4: Quality Control

  • Statistical process control
  • Quality assurance and certification
  • Continuous improvement initiatives

A Quality Inspector Using A Micrometer To Measure The Dimensions Of A Manufactured Product Key Concepts In Operations Management

Chapter 5: Operations Strategy

  • Aligning operations with business strategy
  • Capacity planning and management
  • Location planning and facility design

A Senior Executive Team Discussing Their Operations Strategy, With A Whiteboard Showing Different Options And Plans Key Concepts In Operations Management

Chapter 6: Performance Management

  • Key performance indicators (KPIs) for operations
  • Benchmarking and continuous improvement
  • Operations research and simulation modeling

A Dashboard Displaying Various KPIs And Metrics Related To Operations Performance, Such As Production Output, Quality Levels, And Customer Satisfaction Key Concepts In Operations Management

'Key Concepts in Operations Management' is an essential resource for professionals, students, and anyone seeking to understand the complexities of operations management. Through its comprehensive coverage of key concepts, practical examples, and insightful case studies, this book provides a roadmap for achieving operational excellence and driving business success.

About the Author

Dr. John Smith is a distinguished Professor of Operations Management with over 20 years of experience in academia and industry. He is a renowned expert in operations strategy, performance management, and supply chain optimization. Dr. Smith has authored several bestselling books and published extensively in leading academic journals.

Key Concepts in Operations Management
Key Concepts in Operations Management

4.7 out of 5

Language : English
File size : 2047 KB
Text-to-Speech : Enabled
Screen Reader : Supported
Enhanced typesetting : Enabled
Print length : 290 pages
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Key Concepts in Operations Management
Key Concepts in Operations Management

4.7 out of 5

Language : English
File size : 2047 KB
Text-to-Speech : Enabled
Screen Reader : Supported
Enhanced typesetting : Enabled
Print length : 290 pages
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